Privacy policy

Personal data is data about you. It includes your name, address and e-mail address. You also do not have to divulge any personal data to be able to visit our website. In certain cases, we will require your name and address as well as additional information in order to be able to offer you the service you require.

The same is true if we provide you with information materials on request or if we answer your queries. We will always notify you of this in these cases. We also only save the data which you have sent to us automatically or voluntarily.

If you use one of our services, we only usually collect the data that is needed to be able to offer you our service. We may ask you for further information, but this is of a voluntary nature. Whenever we process personal data, we do this to enable us to offer you our service or to pursue our commercial goals.

Even if we use a service provider for commissioned processing, we will nevertheless remain responsible for the protection of your data. All processors are contractually obliged to treat your data confidentially and to process it only within the scope of providing the service. The processors commissioned by us will receive your data if they need the data to perform their respective services. These are, for example, IT service providers that we require for the operation and security of our IT system as well as advertising and address publishers for our own advertising campaigns.

Your data is processed in our customer database. The customer database supports the enhancement of the data quality of the existing customer data (duplicate cleansing, moved/deceased indicator, address correction) and allows the enrichment with data from public sources.

We transfer your data to group companies in countries with and without an EU adequacy decision. For countries without an adequacy decision (e.g., Nepal, Vietnam), we have concluded EU Standard Contractual Clauses with the respective recipients and implemented appropriate technical and organizational safeguards. For South Korea, there is an adequacy decision by the EU Commission pursuant to Article 45 of the GDPR.

If there is a legal obligation and in the context of legal prosecution, authorities and courts as well as external auditors may receive your data. In addition, insurance companies, banks, credit agencies and service providers may receive your data for the purpose of contract initiation and fulfillment.

If you visit our websites, we will save certain information for administrative and technical purposes. This includes: Type and version of the browser used and date and time of access.

This data is anonymous and is only used for statistical purposes and to improve our internet and online services.

This anonymised data is stored - separately from personal data - on secure systems and cannot be allocated to individuals. This means that your personal data remains protected at all times.

If you visit our website, we save information on your computer in the form of cookies. Cookies are small files that are transferred by an internet server to your browser and stored on your hard drive. Information is stored in the cookie that is associated with the specific terminal device used. This does not mean, however, that we obtain direct knowledge of your identity.

On the one hand, cookies are used to make the use of our services more convenient for you. We use so-called essential cookies to ensure the basic functionality of our website. In addition, we also use cookies to optimize user-friendliness (see under "Comfort"), which are stored on your end device for a certain defined period of time. When you visit our site again to make use of our services, we automatically recognize that you have already been to our site before and which entries and settings you have made so that you do not have to enter them again.

On the other hand, we use cookies to record the use of our website statistically and to evaluate it for the purpose of optimizing our offer for you (see "Statistics"). These cookies allow us to automatically recognize that you have already visited our website when you return. These cookies are automatically deleted after a defined period of time.

We also make use of cookies to optimize our marketing activities and to offer customers more relevant content (see "Marketing").

We require the data processed by cookies for the above-mentioned purposes in order to safeguard our legitimate interests and those of third parties in accordance with Art. 6 para. 1 sentence 1 lit. f GDPR.

You may of course also visit our website without accepting cookies. If you do not want your computer to recognise you on your next visit, you can also reject the use of cookies by changing the settings in your browser to "Reject cookies". You can find information on this procedure in your browser’s instructions. However, if you reject the use of cookies, this may lead to restrictions in the use of some areas of our website.

For the evaluation system, we use the service provider and processor Yotpo ltd. 33 West 19 Street New York, NY 10011 United States, which acts as a processor for us in accordance with Article 28 GDPR. Further information can be found at https://www.yotpo.com/privacy-policy/. If you have given us your express consent to this during or after your order in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR, we will use your e-mail address to ask you to rate your order via the rating system we use. This consent can be revoked at any time by sending an email to dataprotection@misumi-europe.com or via a link provided for this purpose in the evaluation request.
The evaluation requests may also be sent by our service providers as part of processing on our behalf. If you have any questions about our service providers and the basis of our cooperation with them, you can contact dataprotection@misumi-europe.com at any time.

We have taken technical and administrative safety precautions to protect your personal data against loss, destruction, manipulation and unauthorised access. All our employees and service providers working for us must comply with the valid data protection laws.

If we collect and process personal data, this data will be encrypted before it is transferred. This means that your data cannot be misused by third parties. Our safety precautions are subject to a constant improvement process and our privacy statements are continually being revised. Please ensure that you have the latest version.

Please contact us any time if you would like to know which personal data we store about you and if you want to correct or delete this data. You also have the right to restrict processing (Art. 18 of the GDPR), the right to object to processing (Art. 21 of the GDPR) and the right to transfer data (Art. 20 of the GDPR).

Please contact us directly in these cases.

We reserve the right to change our privacy statements, if this is required due to new technologies. Please ensure that you have the latest version. If fundamental changes are made to this privacy statement, we will disclose these changes on our website.

We reserve the right to change our privacy statements, if this is required due to new technologies. Please ensure that you have the latest version. If fundamental changes are made to this privacy statement, we will disclose these changes on our website.

All interested parties and visitors to our website can contact us regarding data protection issues:

Mr Christian Volkmer
Projekt 29 GmbH & Co. KG
Ostengasse 14
93047 Regensburg, Germany

Tel.:  +49 941 2986930
Fax:  +49 941 29869316
E-mail: anfragen@projekt29.de
Internet: www.projekt29.de

If our data protection officer is unable to deal with your request to your satisfaction, you are entitled to file a complaint to the data protection supervisory authority responsible for your region.